About Netwize

We started with a simple belief–that businesses deserve IT support they can actually count on. That hasn’t changed.

30 Years Ago, We Made a Simple Promise.

When NetWize was founded, the managed IT space was full of providers who were technically capable but hard to reach, slow to respond, and quick to make excuses.

We built NetWize around a different idea–that businesses deserve an IT partner who shows up fast, communicates honestly, and takes ownership when things go wrong. That belief has guided every decision we’ve made over the past 30 years. Today we support over 50 businesses and 2,400 endpoints, and the standard we hold ourselves to hasn’t changed.

Fast response times, transparent service, and a team that gets to know your business personally. We’re not the biggest MSP in the market.

We’re the one that picks up the phone.

What sets us apart

A Team That Holds Itself Accountable.

We Respond in Minutes

Our average response time is under 10 minutes because we’ve built our team and processes around delivering it every time.

We Put it in Writing

Every engagement comes with a 60-day opt-out guarantee. We’d rather earn your trust than lock you into a contract.

We Know Your Business

Our engineers are Tier 2 through Tier 4, and they take the time to understand your environment. You’ll know them by name, and they’ll know yours.

Benefits of Working With Us

What It Actually Feels Like to Work With NetWize

From the moment you sign on, you’ll notice the difference. We supporting you from day one, no waiting around for the process to finish before you can pick up the phone.

Our helpdesk runs around the clock. You’ll work with experienced engineers who understand your systems, not entry-level staff reading from a script. Over time, our team becomes an extension of yours–we know your employees, your environment, and your priorities.

And because we’re a smaller, agile team, decisions get made quickly and nothing falls through the cracks. That’s what 30 years of doing this right looks like in practice.

Our Team

Meet the Management Team

Jed Crossley

CEO

Josh Harrell

Client Success Manager

Justin Winzenried

Business Development Manager

Jennee Jones

Procurement & HR Manager

Vicky Nieto

Service Manager

Steve Howes

Engineering Lead

Rob Mattes

CFO

Let's Talk About What You Actually Need

Just an honest conversation about your technology and whether we’re the right fit for your business.