What to look for in an IT support provider in Utah

What to look for in an IT support provider in Utah

IT support has evolved over the years. While back in the day, you had to wait hours or even days for a technician to come on site and fix your tech issues, you can now simply search online for a support team near you and have them troubleshoot issues in real time.

 

If you’re looking to streamline operations, reduce costs, and leverage specialized expertise, outsourcing IT services can be a strategic decision for your business. However, don’t just settle for any IT provider. When considering outsourcing, it’s crucial to find an IT provider that aligns with your business goals and can meet your specific requirements.

 

Here are the key qualities that Utah businesses should look for in an IT provider.

Expertise and experience

An IT provider’s level of expertise and experience should be on top of your list of criteria, as this is a good barometer of how well they can serve your needs. Look for a company that has a proven track record in delivering IT services, with experience in your industry. 

 

Utah-based businesses may benefit from partnering with providers familiar with the local technology landscape and regulatory requirements specific to the state. For instance, if you belong to a regulated industry like legal, you may want to work with an IT provider that is familiar with Utah’s regulatory sandbox program, which allows businesses to apply for exemptions to regulation. Try to read reviews of the company’s services on local review sites and determine whether the service quality they delivered to previous clients is satisfactory.

Range of services

Ensure the IT provider can address all your specific tech needs, whether it be network management, cybersecurity, data backup and recovery, cloud computing, and/or software development. A managed IT services provider that can offer a comprehensive suite of services will allow you to consolidate your IT requirements with a single provider, resulting in efficiency and ease of communication.

Scalability

Your IT needs will evolve as your business grows, so you should also look for an IT provider that offers scalable services. Determine whether they have the flexibility to scale their services should you require additional support during peak periods or need to accommodate changes in your business structure.

Proactive approach to support

A reliable IT provider should be able to actively monitor your systems, identify potential issues before they become critical, and implement preventive measures to minimize disruptions. This proactive stance can help mitigate risks, enhance system uptime, and improve overall productivity. In other words, make sure to partner with a proactive, not reactive, IT provider.

Strong security measures

Data security is a great concern for any business today, so assess an IT provider’s capability to implement robust security measures that can protect your sensitive data from a variety of threats. They should have well-defined protocols for data backup, disaster recovery, and regular security audits, which are critical to bolstering your cyber defenses and the integrity of your operations.

Flexibility and customization

Every business is unique, so it’s best to team up with an IT provider that can tailor their services to your specific needs. An adaptable provider should be willing to understand your business processes and offer customized solutions that align with your goals, preferences, and budget constraints. 

 

Related reading: 5 signs you require an MSP

Transparent communication

In every outsourcing partnership, effective communication is a must. Therefore, the IT provider you choose should have clear channels of communication and be responsive to your inquiries and concerns. They should provide regular updates on the status of ongoing projects, promptly address any issues or changes, and maintain transparency throughout the collaboration.

Local presence and support

Consider partnering with an IT provider that has a local presence in the state such as NetWize. This can be beneficial for several reasons, such as having easier access to on-site (and remote) support, a better understanding of local technology infrastructure, and familiarity with local regulations that may affect your business operations.

 

By considering the qualities mentioned above, you can find an IT provider that can solve your daily IT woes and help drive your technology initiatives forward. Call NetWize today.

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What are co-managed IT services, and does your business need it?

Many businesses rely on contractors and service providers to accomplish tasks they can’t or won’t do themselves. To illustrate, a restaurant in Salt Lake City can bake their own bread. However, the process takes up too much time, effort, and space in their small kitchen, so they source their bread from a nearby baker instead.

In the same manner, small- and medium-sized businesses (SMBs) like yours may have in-house IT staff. However, your team may be too busy with time-consuming tasks or too small to take on big projects that are critical to business growth. Fortunately, this is where co-managed services come in.

What are co-managed IT services?

Co-managed IT is a service model wherein a managed IT services provider (MSP) augments the capabilities of an existing internal IT team. If you have not yet established your own IT team or department, you can outsource all your IT to an MSP, which is a different arrangement altogether.

In a co-managed setup, both the MSP and your internal staff align themselves toward accomplishing the company’s goals. This means that the in-house team can dedicate itself to tasks that it can accomplish effectively and efficiently, while the MSP can fulfill any and all remaining business requirements.

When would your business need co-managed IT?

This service model is ideal for your business if:

Your IT department is short-staffed and/or lacks other resources

Your staff may already be swamped with tasks like addressing hardware and software issues, tweaking cloud configurations, and applying app updates and patches. If they don’t have the bandwidth for other tasks like designing and implementing a cybersecurity strategy, then turning to an MSP is more efficient and cost-effective than seeking, hiring, and training new staff. This is especially true if the need for additional personnel is only temporary.

Moreover, a top-notch MSP updates its tech resources to remain competitive. This means that you as a client can enjoy effective tech without having to completely invest in it yourself. For example, let’s say you need your network to be monitored. MSPs like NetWize can offer the latest and best monitoring tools for watching over your entire infrastructure.

In a co-managed setup, both the MSP and your internal staff align themselves toward accomplishing the company’s goals.

Your IT staff lacks the required expertise

Even if you’re not short on IT staff, their combined experience and expertise may still fall short of what your organization needs. For instance, they might not know how to create and implement backup solutions, business continuity strategies, and disaster recovery plans. Thankfully, reputable managed services providers have full rosters of IT specialists whose collective capabilities are both broad and deep. This means that they can cover any skills gaps your team may have.

You have a new project

Let’s say that you want your IT team to develop bespoke business applications for your company. To have bandwidth for app development projects, your team needs to let go of day-to-day responsibilities that your company relies on to operate smoothly. In scenarios like this, an MSP can take on those duties so that business operations can continue without a hitch.

What are the pros and cons of co-managed IT?

Here are the things you need to consider about co-managed IT services:

Pros

  • Quick implementation
    You get to fulfill business requirements faster than if you were to look for, hire, and onboard in-house IT staff. Furthermore, short-term projects are more feasible since you can procure IT services on an as-needed basis.
  • Fewer items to manage
    All you need to do is focus on your own deliverables and rely on your IT partner to deliver results. You don’t need to inspect their processes, manage their day-to-day productivity, or watch out for cyberthreats as you would on your own network.
  • Availability of new tech
    MSPs stay on top of the latest tech trends, which means that you, as their client, could benefit from their tech investments.
  • Round-the-clock support
    Unless your IT staff works in shifts, your IT department is only operational during office hours. This means that urgent problems that occur during off-hours will have to wait till shift starts. It’s also possible that some of your staff are on holiday or sick leave, so there are fewer people available to resolve your IT issues. Thankfully, you can avoid such scenarios by leveraging the 24/7/365 support provided by MSPs.
  • Improved morale of IT staff
    Bogging IT personnel down with rote and mundane IT tasks may bore them and provide no opportunities for learning new skills or progressing in their careers. By having an MSP handle those necessary but tedious tasks for you, you increase your IT team’s bandwidth to take on more challenging and rewarding tasks.

Cons

  • Upfront fees
    Availing of co-managed IT services does involve having to pay upfront fees. However, when you compare this to the costs you would incur if you were to hire your own IT professionals and purchase additional hardware and software, you’ll enjoy savings in the long-term. This is because you only have to pay for the IT resources and services you use.
  • Compatibility issues
    Differences in IT systems and methodologies may result in incompatibilities between your business and your MSP, though MSPs would normally identify and propose to rectify alignment issues prior to agreeing to a co-managed arrangement with your company.

Incompatibility may also take the form of a mismatch between what your business needs and what an MSP could offer in terms of tech tools, expertise, and bandwidth. To illustrate, an MSP startup with five technicians and only 10 years of experience between them might not be able to support the needs of a local eCommerce company that’s on the verge of going global.

If limited IT resources are keeping your business from growing, then you must turn to NetWize for co-managed IT services. Send our IT consultants a message or call 801-747-3200 today.

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Does your business really need managed IT services?

On a sunny Salt Lake City day, you receive an SMS alert about an upcoming doctor’s appointment. Since you’re already on your phone, you enter “bike grease” in your web browser and find that your local shop carries the brand you’ve heard of but have difficulty remembering. On your way to that shop, you see people receiving groceries from a curbside pickup.

All of these things have one thing in common: they are powered by IT. How do these small businesses get to be so tech-savvy? you might wonder. Can they afford their own IT departments?

We’re here to tell you that unless a small- to medium-sized business (SMB) is a tech startup or a firm in the IT sector, it’s likely that they don’t have an internal IT team. Most SMBs take a DIY approach to implementing IT projects (i.e., without bona fide IT experts), but wiser business owners partner with a managed IT services provider (MSP). Here are three reasons why availing managed IT services is one of the best decisions you’ll ever make for your company.

1. You get an IT department, but at the fraction of the cost

The high demand for but low supply of IT professionals makes their salaries some of the biggest across all industries. SMBs can barely afford them, much less compete with larger enterprises that offer employee benefits such as a free gourmet lunch. And even if an SMB snags their own IT specialist, that employee is likely to move to greener pastures sooner or later, never mind how much that business spent on hiring and training them.

However, for less than what you’ll pay one full-time IT employee, you can avail of the services of an entire IT team when you work with an MSP. This team is composed of IT professionals with varied specializations and decades of experience between them. This means that if you have an IT concern, they’re more likely to be able to handle it than a lone employee would.

2. You gain access to a wide range of services that help your business grow

MSPs are a one-stop shop for all of your IT needs, such as:

IT consultation and strategy implementation

Top-notch MSPs provide excellent IT consultation services. They’re able to assess what your business needs, both in the short and long term, and create and implement an IT strategy that will aid and accelerate your company toward its goals. They’re also partners with leading IT solutions providers such as Microsoft and know which offerings will best serve your business.

Data security

Hackers have no qualms about stealing money wherever they can take it for the least amount of effort. And since many small-business owners mistakenly think their companies are too small to be targeted by cybercriminals, they likely don’t invest in cybersecurity, which makes their companies low-hanging fruit for hackers.

Beyond malicious actors, other factors, such as faulty network configurations and calamities, may cause your business to suffer costly downtime.

MSPs help SMBs thwart cybercriminals by implementing the latest and best cybersecurity measures. They also ensure uptime and smooth operations via 24/7 IT support, as well as mitigate the effects of natural and man-made disasters via disaster recovery and business continuity planning.

3. You gain access to the latest and best that IT has to offer

Investing in IT can take up a lot of resources. If you had to do it yourself, you’ll likely have to spend a lot of money on hardware, software, and IT specialists. And when there are advancements in technology, adapting to change can be difficult because it will entail adopting more tech and/or doing away with the IT assets that you’ve paid a lot of money for. If your business is not in tech, then this is highly impractical.

Fortunately, MSPs are in tech. Since they spread their costs across many clients, they can continually invest in the latest gadgets and IT solutions so that they’ll always be able to provide the best service possible. MSPs also stay on top of the latest developments in the world of tech so that you can adjust to disruptive changes in a timely manner and take advantage of their benefits as soon as possible. To illustrate, MSPs who are also licensed Microsoft vendors can advise their clients on how to leverage the Android On-Demand Chat Translation feature in Microsoft Teams.

4. You gain the ability to prepare for and comply with all the data regulations that apply to your business

Different industries have different data rules and regulations, such as HIPAA for the healthcare sector and PCI DSS for businesses that process card transactions. Additionally, different regions and states have their own data privacy regulations. For instance, the Golden State has the California Consumer Privacy Act, Canada has the Personal Information Protection and Electronic Documents Act, and the European Union has the General Data Protection Regulation. And, as of this writing, 10 states are likely to pass their own version of data privacy legislation this year.

Complying with the regulations of one state is hard enough, but if you do business across many states, then compliance is a nightmare. Top-notch MSPs like NetWize stay on top of the shifting techno-legal landscape to help businesses meet all the requirements of every applicable data regulation.

5. You gain a proactive team whose interests are in line with yours

Some business owners believe that they’re saving money by availing IT services only when things break and need fixing. This practice actually costs them more because of one or more of the following reasons:

  • The business suffers downtime while waiting for their IT guy to arrive.
  • Their IT guy might lack the knowledge to fix the problem, so the business will end up waiting so long for nothing.
  • The business pays their IT guy by the hour. If the IT guy provides the option to either go for a quick fix or to resolve underlying tech issues and prevent problems from recurring, the client will often opt for the quick fix.
  • The business pays the IT guy whenever there are IT issues to fix. That means mo’ problems, mo’ money for the IT guy!

MSPs, on the other hand, are partners in their clients’ endeavors. If their clients’ companies grow because of the IT services they provide, then those clients will do more business with them. Conversely, if the firms they serve start to fail, then MSPs may ultimately lose those clients. Therefore, the best MSPs are the ones that nip IT issues in the bud before these become a major cause for concern. For a predictable cost, these MSPs grant you all the upside of IT and handle all of its downsides for you, which lets you focus on doing what you do best: your business.

To learn more about how NetWize can be of service to your company, send us a message or call us at 801-747-3200 today.

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Why your small business needs a professional IT consultant

If your small business in Salt Lake City is like most, then its core proposition is not delivering top-notch IT services. If this is the case, it’s still likely that some of your first purchases would have been computers, and installing Wi-Fi routers may have been among the most critical tasks of your office setup. In other words, IT has become an indispensable business necessity, and small- and medium-sized businesses (SMBs) that plan to grow create IT strategies to make this happen.

This makes sense, considering businesses make plans for everything else, be they for marketing and sales, manufacturing, or distribution. The question then becomes, “Who creates the IT strategies?” Here are seven reasons why a professional IT consultant is the best person for the job.

IT has become an indispensable business necessity, and small- and medium-sized businesses (SMBs) that plan to grow create IT strategies to make this happen.

1. A professional IT consultant is cost-effective

For non-IT startups, a full-time IT specialist will be too costly. The specialist’s salary will likely be too high, and they won’t accomplish much since funds will be allocated to functions that directly fulfill the business’s core proposition instead of IT-centered initiatives. On the other hand, a professional IT consultant’s fees will be commensurate with the value they provide.

2. A professional IT consultant provides custom-tailored IT services

The IT needs of an online store will be different from that of a brick-and-mortar one. The first store will likely need more digital marketing tools than the second, whereas the second will require on-premises security systems more than the first store ever will.

A professional IT consultant will be able to help determine your company’s needs and recommend projects that will address those needs.

3. Professional IT consultants often offer services that help implement their recommendations

Managed IT services providers or MSPs are able to put their money where their mouths are. They are composed of teams of specialists who share decades of diverse knowledge and experience between them, which is why they can solve problems that in-house IT teams can’t. Additionally, they help businesses leverage the latest and best tech into their operations to achieve greater efficiencies, competitive advantages, and significant business growth.

4. Top-notch IT consultants are able to take the long view

More than being able to address a business’s short-term needs, professional consultants can envision how IT will support the company’s mission-vision for the long haul. With this mindset, their first projects are aimed toward creating a solid foundation upon which the business can build and grow.

5. Expert IT consultants optimize IT investments

Torn between prolonging the life of your existing IT infrastructure or installing new tech? Professional consultants will provide you with sensible options that factor in present conditions as well as considerations for the foreseeable future.

For example, sunsetting Windows 7 PCs may now be a much easier decision to make than it was a few years ago, but the tough question is what do you replace them with? Will you bring staff back to their workstations post-COVID-19 and provide them with thin or zero clients? Or will you let team members continue to work remotely and issue them laptops instead? These are the types of questions your IT consultants can help answer for you.

6. A professional IT consultant can help keep your data secure

Cybersecurity is an ever-expanding field, and in-house IT specialists will likely have difficulty keeping up since they’re bogged down by day-to-day tasks. An external IT consultant specializing in cybersecurity keeps tabs on the latest cyberthreat developments and is therefore better equipped to maintain your data’s accessibility, integrity, and security.

7. Professional IT consultants can anticipate shifts in the tech industry

With a finger on the pulse of cutting-edge IT advancements, IT consultants can anticipate trends in business technologies and advise companies accordingly.

Case in point: the Biden administration has unveiled plans to install countless roadside charging stations, while the private sector is taking care of edge computing and 5G connectivity. All of this points to the near-foregone conclusion that self-driving electric vehicles will replace combustion engine-powered vehicles in a few decades.

Beyond this, the spread of edge computing and expansion of 5G networks may mean many disruptive shifts in business, such as the increased use of land-based robots or drones for last-mile deliveries. Households, shops, and offices will have countless smart devices that collect and process data — and businesses will vie for that data to know their customers and anticipate their needs better. There are likely more disruptive developments than these, and IT consultants are the ones most capable of imagining these disruptions — as well as how your business can take advantage of them.

Businesses of all sizes in Salt Lake City trust the IT expertise of NetWize. For unparalleled professional IT consulting and services, request a free consultation or call us at 801-747-3200 today.

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Your IT team can use the added support of an MSP

It’s hard to predict a business’s future IT needs when things are just getting started. More often than not, it’s more important to get the company off the ground before investing in the technology you may or may not later need. But when things go well, there inevitably comes a point when resources — human and technical — fall short of needs.

Investing in a small, in-house IT team can maneuver a company through early growth spurts, but if things are going well, supplementing your in-house team with external support from a professional managed IT services provider (MSP) is the most flexible and affordable way to scale up your business’s capacity quickly.

How can an MSP support your in-house staff?

Just as some things are better handled by your in-house team, others are better delegated to an outside team. Cybersecurity management, in particular, is well worth outsourcing. The technicians that staff regional MSPs usually have many years of experience watching cybersecurity threats evolve, and keeping up with the latest security systems and tools is their full-time job. This frees up in-house staff to focus on business-critical and higher value-added tasks.

In general, complementing your in-house team with support from an MSP offers your company access to a broader range of technical skills and knowledge than you’d get from internal staff alone, and without the HR costs.

Below is a list of some of the top benefits of hiring an MSP to support your internal staff.

Specialized knowledge

Internal IT team members usually must be versed in a broad range of technological quick-fixes and workarounds, which is great — so long as that breadth of knowledge doesn’t come at the cost of its depth.

MSPs hire specialists in every field to round out their teams. If cybersecurity is your primary concern, an MSP won’t send you a generalist — you’ll get a highly trained security specialist, with certifications recognized not just in Utah or the United States, but around the world (don’t worry, they can still fix the printer, too).

The same goes for compliance. Are you in a highly regulated field, like legal or financial services or healthcare provision? MSPs keep up with the latest local, state, and national requirements for the industries they serve, and they know how to leverage the most current and cost-effective technology to keep you compliant.

Special projects and business growth

Big migrations to the cloud or from Exchange to Office 365 can often overburden a smaller staff already running the day-to-day aspects of an IT department. The risk is that the migration or any other large, non-routine project bottlenecks productivity and causes a backlog of service requests.

The same is true if your company needs in-depth security testing and assessment, a network redesign, and/or upgrade, or virtualization of any kind. By outsourcing major projects, you can meet your technology initiatives while maintaining business operations.

Employee morale

Dealing with the same end-user issues every day can become repetitive and, quite frankly, frustrating for your internal staff after a while — not least when there are larger, strategic IT issues to be attended to. It can slow down their progress with other goals.

And maybe, the rest of the office can sense it too. No one wants to interrupt the IT department when they’re in the middle of an involved project.

An MSP can set up a system that relays issues directly to an outside party when they come up so your in-house team can stay on track while end users still get rapid resolutions to their issues.

Clearly, these are only some of the many ways an MSP can support your in-house team. To talk specifics about how NetWize can help, call today.

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Making IT Budgets Strategic

I believe we’d agree the business landscape has changed. The evolution of border-less interactions, secure, remote workers and client driven security and compliance puts immense pressure on the executive staff to identify and execute against their goals. The achievement of those business goals relate proportionately to the executive’s understanding of their organization’s current technology capabilities, business strategy and the overall competitive landscape.

Often times this becomes a three-legged stool. If the organization’s strategy is to grow (organically or through acquisition), there must be a very high understanding of how they define their competitive landscape. Once that has been identified, the executives map their business model (strategy, infrastructure, execution) to delivering against that stated goal. Interestingly, most organizations overlook the relationship between the technology they use internally to secure their organization and its’ responsibility to supporting those future objectives.

The ability of the CIO to deliver technology against the businesses’ objectives has never been higher due to the emergence of cloud and next-gen technologies, IoT and edge devices, business insights and technical analytics. Through these technologies, CIO’s are able to collect data, both technical and competitive, thus providing the organization with multiple internal and external, actionable scenarios. One scenario might be: an agile infrastructure provides a reallocation of costs from a CapEx to an OpEx model thereby potentially freeing up additional funds to invest in growth strategies. The CIO maps the internal investment (CapEx to OpEx strategy and execution) to the external investment (newly available funds allocated to acquiring additional, outside resources) to achieve the objective. In order to achieve this symbiotic relationship between IT and Business strategies, a redefining of traditional IT budgets is required.

IT budgets have been the bane of most organizations. They are generally viewed as only a cost center and therefore one of the first items to be pressured during the budgeting cycle. Year-over-year flat, support-based IT budgets aren’t satisfactory in times of evolution. Since traditional budgets have focused almost exclusively on maintenance, refresh, support of the current infrastructure along with FTE’s to deliver, there isn’t much room for the delivery of value towards achieving business goals or business unit strategies. The national average for IT budget spend as a percentage of revenue is between 3-4% (Deloitte, IDC, Gartner research), and yet most organizations will admit IT is underfunded as an internal organization. What if the funding categories of an IT budget were defined to better align with the organization’s business strategies?

From an IT perspective, there are three distinct activities that occur within an organization: support of the current infrastructure, design and implementation of solutions that support incremental business changes and delivering on business innovation. If IT budgets evolved to include a percent allocation of the above items against the overall budget, then the CIO has effectively addressed how to optimize current operations, deliver insights to business units and prepare for the execution of business strategies.

An example of this could be: Organization Revenue: $25 M, IT Budget: 3.5% ($875k). Through annual strategic business planning sessions, the short- and long-term goals of the organization are identified, and the CIO determines the allocation of the IT budget to be:

  • 57%: Support of Current Infrastructure ($498,750)
  • 26%: Incremental Business Change ($227,500)
  • 17%: Business Innovation ($148,750)

In this example, the CIO is presenting to the executive staff an understanding of the goals and how the investments will support the objectives. The internal “support” investment ensures the organization is utilizing the tools and infrastructure to secure it’s current and future operations. “Incremental Business Change and Business Innovations” investments attempt to clearly align tactical enhancements to the organization (departmental and company-wide) to achieve those strategy-based goals. Too many times the lack of foresight and planning leads to an inability to define an IT Budget as strategic but is extremely important given the change and speed of the market.

Hopefully, clarity has been brought to defining the business value of the CIO as they are driving the convergence of Business and IT strategies / objectives. This powerful, business aware CIO is now helping to delineate the “what the organization wants to achieve”, and “how those investments” will drive the execution. When an organization appreciates the value of documenting a 3-5 year plan, their IT budgets become strategic and a huge competitive advantage.

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Is it time for you to partner with an MSP? 5 Questions you should ask yourself

It has never been easy to innovate, leveraging technology to stay ahead of your competitors, when you’re entirely reliant on in-house expertise and systems. With technology obsolescence and rising threats to information security presenting an ongoing challenge to business leaders, it’s imperative that you find the right partners to work with. If that sounds like a familiar problem, then it’s probably time to start working with a managed services provider (MSP).

#1. Are your systems struggling to keep up with demand?

From an operations standpoint, modern technology presents businesses with the opportunity to grow without restrictions. However, those stuck with old in-house computing infrastructure will find themselves struggling to keep up during periods of high demand. Partnering with an MSP gives you access to computing resources and expertise on demand for a predictable monthly fee per user.

#2. Do your employees crave workplace flexibility?

Ever since the rise of cloud technologies and ubiquitous internet connectivity, the workforce has been striving to break the chains of the office desk and the nine-to-five routine. Employees are now more accustomed to working from home or on the move, and it’s a trend that shows no signs of slowing down. By outsourcing your IT and having your computing workloads taken care of in the cloud, you can facilitate complete workforce mobility and reduce overheads.

#3. Have you recently suffered a data breach?

Corporate data is under constant assault from hackers, social engineering scammers, and a multitude of other threats. Small businesses, presenting something of a sweet spot between risk and reward, tend to be the favorite target. If your organization has recently suffered a data breach, then it’s time augment your systems with cutting-edge defenses to reduce risk and keep up with the quickly evolving world of cybersecurity. MSPs typically offer the full range of security services needed to stay safe, such as round-the-clock monitoring, intrusion detection and prevention, and more.

#4. Is unscheduled downtime hindering productivity?

As organizations across all industries become increasingly reliant on technology, downtime is one of the biggest barriers to growth and productivity. Customers now expect companies to be consistently online, and if you can’t serve them in their time of need, they won’t hesitate to look elsewhere. In other words, unscheduled downtime is not something you can afford to suffer. MSPs are bound by the obligations outlined in their service level agreements to respond to support tickets within given deadlines and maintain a minimum level of service availability.

#5. Are you struggling to keep up with your competitors?

Many established brands have all but vanished simply because they failed to keep up with the times. To prevent your business from being usurped by more innovative competitors, you need the latest and most suitable IT solutions on your side. It’s practically impossible to do that when you’re fully reliant on an in-house IT department due to factors like the shortage of expertise and high costs involved. To innovate fast enough, you need access to the right vendors, and that’s generally something that only comes with a partnership with an MSP.

Netwize helps drive real business results with modern technology and the expertise required to make everything happen. Call us today to take your first step towards digital transformation.

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