Deciding Between Managed Services and Break-Fix Solutions

break fix vs managed services


In today’s tech-driven marketplace, understanding the differences between break-fix services and managed services is crucial for any organization looking to optimize its IT operations. Managed services have been proven to boost productivity, for instance, which helps explain why the global market for managed services is set to double by 2030. But managed services are not always right for all organizations – some prefer to opt for a smaller break-fix package.

Having the right IT support package helps your business stay ahead of debilitating IT issues and while also ensuring you avoid technological hurdles to growth,
says Jed Crossley, President of NetWize.

This blog will delve into the essential aspects of break-fix vs. managed services, helping businesses decide which service model best fits their needs. Focusing on how NetWize can enhance your IT support, we’ll explore the advantages and considerations of each approach.

Understanding Break Fix Services

Break-fix services operate on a reactive model, providing IT support as issues arise. This method can appeal to businesses looking for a no-commitment approach to IT management.

Key Features of Break-Fix Services:

  • Pay-As-You-Go: You only pay for the service when you need it.
  • No Monthly Fees: There are no recurring costs; expenses are incurred only when there is an issue.
  • Direct Control: You manage your IT systems until a problem requires external help.

Break-fix services are best suited for companies with less frequent IT issues or those with a capable internal IT team that only occasionally requires external support.


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Exploring Managed Services

Managed services offer a proactive approach to IT management, says CloudSecureTech. This model involves a partnership with a service provider like NetWize, who takes responsibility for the entirety of your IT operations and ensures everything runs smoothly and securely on an ongoing basis.

Key Features of Managed Services:

  • Predictable Costs: A flat monthly fee covers all your IT management needs.
  • Comprehensive IT Care: From cybersecurity monitoring to data backup and system updates, everything is handled by your MSP.
  • Proactive Support: Issues are often identified and resolved before they can impact your business operations.

Managed services are ideal for businesses that rely heavily on IT and require constant availability and optimal performance from their systems.



Break-Fix vs Managed Services: Strategic Insights


How NetWize Transforms Your IT Experience

Choosing between break-fix and managed services often depends on your business size, the complexity of your IT environment, and how critical IT is to your daily operations. NetWize is here to help you assess your specific needs and guide you toward the most suitable IT support model.


break fix services


The NetWize Advantage

As a leading MSP, NetWize specializes in offering tailored IT solutions that align with your business goals. Whether you need on-demand IT support through break-fix services or a comprehensive managed services package, our team is equipped with the expertise and tools to keep your operations running efficiently.

  • Expert Guidance: Our seasoned professionals are just a call away, ready to advise and implement the best IT strategies for your company.
  • Customized Solutions: We understand that each business is unique, so our services are designed to address your particular challenges and goals.
  • Future-Proofed IT: With NetWize, you’re not just maintaining your IT environment but enhancing and future-proofing your business against upcoming technological changes.



Deciding between break-fix vs managed services is a strategic choice that can significantly impact your operational efficiency and business growth. With NetWize, you gain a partner who understands IT management’s intricacies and cares deeply about propelling your business forward.

Backed by 25 years of providing cutting-edge, adaptable IT solutions and unparalleled service, NetWize is your leading IT partner. Let us help you navigate the complexities of IT support, so you can focus on what you do best—running your business.

For more information, contact us today to schedule a free consultation.

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