Non-Profit IT Services

IT support that protects your mission.

Reduce staff disruption with rapid support backed by an under 10-minute average response time.

Protect donor data and devices with cybersecurity services shaped by over 25 years of IT experience.

Avoid one-size-fits-all IT plans with tailored service packages built around your actual needs.

Keep programs moving with 24/7/365 help desk coverage for urgent technology issues.

Improve confidence in IT decisions with NetWize support trusted by over 50 businesses.

Request a Quote for our Non-Profit IT Services

Testimonials

Trusted Support From a Responsive IT Partner

See how dependable service and clear communication help teams work with confidence.
★★★★★
I really enjoy partnering with Netwize. They are incredibly quick in responding to our requests and communicating with our team with everything they work on. They are the fastest support vendor we have, by far! I have gotten to know their entire team, and they are all wonderful to work with. We started purchasing all our IT equipment and software with them and they have always been the most competitive, or will actually tell us where we can get something if they don't have the best price. What other company does this?? They have earned our trust and respect.

★★★★★
Netwize has provided us with exceptional service! They're always quick to respond and are great about following up. They've been a tremendous help with recent projects. Their engineers have been great to work with!

★★★★★
We appreciate the support and assistance we get from Netwize. They are always professional, efficient, and thorough. We have worked with Reese to set-up several of our computers for new hires recently and we have been impressed by his attention to detail. He installs the requested and removes the unnecessary - greatly appreciated!

★★★★★

Netwize has the best customer service I’ve ever experienced! Every time I work with them, they go above and beyond to make sure everything is handled quickly, professionally, and with genuine care. Their team is knowledgeable, friendly, and always willing to go the extra mile to help. I couldn’t ask for better service—highly recommend!

Sateana Shemp
★★★★★

We have used Netwize to manage our IT & Microsoft365 implementation and maintenance needs for several years and have been very impressed with their knowledge and responsiveness to our requests. I rest easy knowing Netwize has our IT and support needs handled, which allows our team to focus on our business at hand and our customers needs. Thanks for being a great partner for GSC. I would highly recommend Netwize for anyone looking to outsource their IT requirements.

Scott O'toole
★★★★★

Working with NetWize has been great! They are extremely responsive with technical issues and have also been a great resource when it comes to questions about buying new computers and laptops. The entire team is very knowledgeable and follow through is exceptional!

Noah Kelsch
★★★★★
I really enjoy partnering with Netwize. They are incredibly quick in responding to our requests and communicating with our team with everything they work on. They are the fastest support vendor we have, by far! I have gotten to know their entire team, and they are all wonderful to work with. We started purchasing all our IT equipment and software with them and they have always been the most competitive, or will actually tell us where we can get something if they don't have the best price. What other company does this?? They have earned our trust and respect.

★★★★★
Netwize has provided us with exceptional service! They're always quick to respond and are great about following up. They've been a tremendous help with recent projects. Their engineers have been great to work with!

★★★★★
We appreciate the support and assistance we get from Netwize. They are always professional, efficient, and thorough. We have worked with Reese to set-up several of our computers for new hires recently and we have been impressed by his attention to detail. He installs the requested and removes the unnecessary - greatly appreciated!

★★★★★

Netwize has the best customer service I’ve ever experienced! Every time I work with them, they go above and beyond to make sure everything is handled quickly, professionally, and with genuine care. Their team is knowledgeable, friendly, and always willing to go the extra mile to help. I couldn’t ask for better service—highly recommend!

Sateana Shemp
★★★★★

We have used Netwize to manage our IT & Microsoft365 implementation and maintenance needs for several years and have been very impressed with their knowledge and responsiveness to our requests. I rest easy knowing Netwize has our IT and support needs handled, which allows our team to focus on our business at hand and our customers needs. Thanks for being a great partner for GSC. I would highly recommend Netwize for anyone looking to outsource their IT requirements.

Scott O'toole
★★★★★

Working with NetWize has been great! They are extremely responsive with technical issues and have also been a great resource when it comes to questions about buying new computers and laptops. The entire team is very knowledgeable and follow through is exceptional!

Noah Kelsch
★★★★★
I really enjoy partnering with Netwize. They are incredibly quick in responding to our requests and communicating with our team with everything they work on. They are the fastest support vendor we have, by far! I have gotten to know their entire team, and they are all wonderful to work with. We started purchasing all our IT equipment and software with them and they have always been the most competitive, or will actually tell us where we can get something if they don't have the best price. What other company does this?? They have earned our trust and respect.

★★★★★
Netwize has provided us with exceptional service! They're always quick to respond and are great about following up. They've been a tremendous help with recent projects. Their engineers have been great to work with!

★★★★★
We appreciate the support and assistance we get from Netwize. They are always professional, efficient, and thorough. We have worked with Reese to set-up several of our computers for new hires recently and we have been impressed by his attention to detail. He installs the requested and removes the unnecessary - greatly appreciated!

★★★★★

Netwize has the best customer service I’ve ever experienced! Every time I work with them, they go above and beyond to make sure everything is handled quickly, professionally, and with genuine care. Their team is knowledgeable, friendly, and always willing to go the extra mile to help. I couldn’t ask for better service—highly recommend!

Sateana Shemp
★★★★★

We have used Netwize to manage our IT & Microsoft365 implementation and maintenance needs for several years and have been very impressed with their knowledge and responsiveness to our requests. I rest easy knowing Netwize has our IT and support needs handled, which allows our team to focus on our business at hand and our customers needs. Thanks for being a great partner for GSC. I would highly recommend Netwize for anyone looking to outsource their IT requirements.

Scott O'toole
★★★★★

Working with NetWize has been great! They are extremely responsive with technical issues and have also been a great resource when it comes to questions about buying new computers and laptops. The entire team is very knowledgeable and follow through is exceptional!

Noah Kelsch
★★★★★
Netwize is very responsive and easy to work with. I have worked with them for years. If your company has a managed IT need, they should be on your shortlist for consideration.

★★★★★
The NetWize team are expert IT professionals, providing not only efficient support, but also excellent customer service. The team, especially Reese, have been a constant and consistent help, and they're always a pleasure to work with. Thank you!

★★★★★
The Netwize team is knowledgeable and always willing to help. They worked on a large upgrade project with a company I worked for and made sure that everything went smoothly. I appreciated all the help and time that they put into making it right.

★★★★★
Absolutely stellar experience with Netwize! If you're looking for top-notch Managed IT services, look no further. As an MSP, Netwize has completely transformed our business's efficiency and reliability. Their IT support is lightning-fast and incredibly knowledgeable – they've solved every issue we've thrown their way, often before we even realized there was a problem! Their expertise in Networking is unmatched, ensuring our systems are always running smoothly and securely. Plus, their seamless integration and management of Microsoft 365 has been a game-changer for our team's collaboration. Jed's personalized approach and dedication to his clients are truly remarkable. He's not just an IT provider; he's a trusted partner. Five stars simply aren't enough! Highly recommend Netwize for anyone needing reliable and expert IT solutions.

★★★★★

Outstanding Service and Expertise!. From start to finish, Josh and his team demonstrated professionalism, deep industry knowledge, and true commitment. They listened carefully, offered tailored solutions, and went above and beyond to ensure everything was implemented flawlessly. The level of customer service was top-notch — quick responses, clear communication, and consistent follow-through. If you’re looking for a reliable and knowledgeable IT partner, I highly recommend Netwize. They consistently exceeded my expectations!

B. Crane
★★★★★
We onboarded with NetWize a few months ago and it has hands down been the best experience ever. We have used other managed IT providers in Utah, and NetWize is by far the BEST MSP in Salt Lake City, Utah. We didn't realize how far out of compliance we were on our security with our previous IT providers, but NetWize was able to come in and audit our environment, do a deep dive with us, and improve our security posture right out of the gate. We really loved our onboarding experience with them, as they were so detailed in their discovery of our business, and they focused on how they could enable IT to help our business be more efficient, instead of just focusing on the break/fix issues alone. Every single one of my coworkers enjoys the interaction with the NetWize team. Each team member is so polite and patient with us, and we learn so much as they work with us. Since I deal with finances, I was thrilled they took the time to analyze our technology spend and helped us optimize our budget and forecasting the upgrades needed in our environment. I would recommend NetWize to anyone who needs a trusted IT provider or is fed up with the slow response and experience with other IT providers.

★★★★★
Netwize is very responsive and easy to work with. I have worked with them for years. If your company has a managed IT need, they should be on your shortlist for consideration.

★★★★★
The NetWize team are expert IT professionals, providing not only efficient support, but also excellent customer service. The team, especially Reese, have been a constant and consistent help, and they're always a pleasure to work with. Thank you!

★★★★★
The Netwize team is knowledgeable and always willing to help. They worked on a large upgrade project with a company I worked for and made sure that everything went smoothly. I appreciated all the help and time that they put into making it right.

★★★★★
Absolutely stellar experience with Netwize! If you're looking for top-notch Managed IT services, look no further. As an MSP, Netwize has completely transformed our business's efficiency and reliability. Their IT support is lightning-fast and incredibly knowledgeable – they've solved every issue we've thrown their way, often before we even realized there was a problem! Their expertise in Networking is unmatched, ensuring our systems are always running smoothly and securely. Plus, their seamless integration and management of Microsoft 365 has been a game-changer for our team's collaboration. Jed's personalized approach and dedication to his clients are truly remarkable. He's not just an IT provider; he's a trusted partner. Five stars simply aren't enough! Highly recommend Netwize for anyone needing reliable and expert IT solutions.

★★★★★

Outstanding Service and Expertise!. From start to finish, Josh and his team demonstrated professionalism, deep industry knowledge, and true commitment. They listened carefully, offered tailored solutions, and went above and beyond to ensure everything was implemented flawlessly. The level of customer service was top-notch — quick responses, clear communication, and consistent follow-through. If you’re looking for a reliable and knowledgeable IT partner, I highly recommend Netwize. They consistently exceeded my expectations!

B. Crane
★★★★★
We onboarded with NetWize a few months ago and it has hands down been the best experience ever. We have used other managed IT providers in Utah, and NetWize is by far the BEST MSP in Salt Lake City, Utah. We didn't realize how far out of compliance we were on our security with our previous IT providers, but NetWize was able to come in and audit our environment, do a deep dive with us, and improve our security posture right out of the gate. We really loved our onboarding experience with them, as they were so detailed in their discovery of our business, and they focused on how they could enable IT to help our business be more efficient, instead of just focusing on the break/fix issues alone. Every single one of my coworkers enjoys the interaction with the NetWize team. Each team member is so polite and patient with us, and we learn so much as they work with us. Since I deal with finances, I was thrilled they took the time to analyze our technology spend and helped us optimize our budget and forecasting the upgrades needed in our environment. I would recommend NetWize to anyone who needs a trusted IT provider or is fed up with the slow response and experience with other IT providers.

★★★★★
Netwize is very responsive and easy to work with. I have worked with them for years. If your company has a managed IT need, they should be on your shortlist for consideration.

★★★★★
The NetWize team are expert IT professionals, providing not only efficient support, but also excellent customer service. The team, especially Reese, have been a constant and consistent help, and they're always a pleasure to work with. Thank you!

★★★★★
The Netwize team is knowledgeable and always willing to help. They worked on a large upgrade project with a company I worked for and made sure that everything went smoothly. I appreciated all the help and time that they put into making it right.

★★★★★
Absolutely stellar experience with Netwize! If you're looking for top-notch Managed IT services, look no further. As an MSP, Netwize has completely transformed our business's efficiency and reliability. Their IT support is lightning-fast and incredibly knowledgeable – they've solved every issue we've thrown their way, often before we even realized there was a problem! Their expertise in Networking is unmatched, ensuring our systems are always running smoothly and securely. Plus, their seamless integration and management of Microsoft 365 has been a game-changer for our team's collaboration. Jed's personalized approach and dedication to his clients are truly remarkable. He's not just an IT provider; he's a trusted partner. Five stars simply aren't enough! Highly recommend Netwize for anyone needing reliable and expert IT solutions.

★★★★★

Outstanding Service and Expertise!. From start to finish, Josh and his team demonstrated professionalism, deep industry knowledge, and true commitment. They listened carefully, offered tailored solutions, and went above and beyond to ensure everything was implemented flawlessly. The level of customer service was top-notch — quick responses, clear communication, and consistent follow-through. If you’re looking for a reliable and knowledgeable IT partner, I highly recommend Netwize. They consistently exceeded my expectations!

B. Crane
★★★★★
We onboarded with NetWize a few months ago and it has hands down been the best experience ever. We have used other managed IT providers in Utah, and NetWize is by far the BEST MSP in Salt Lake City, Utah. We didn't realize how far out of compliance we were on our security with our previous IT providers, but NetWize was able to come in and audit our environment, do a deep dive with us, and improve our security posture right out of the gate. We really loved our onboarding experience with them, as they were so detailed in their discovery of our business, and they focused on how they could enable IT to help our business be more efficient, instead of just focusing on the break/fix issues alone. Every single one of my coworkers enjoys the interaction with the NetWize team. Each team member is so polite and patient with us, and we learn so much as they work with us. Since I deal with finances, I was thrilled they took the time to analyze our technology spend and helped us optimize our budget and forecasting the upgrades needed in our environment. I would recommend NetWize to anyone who needs a trusted IT provider or is fed up with the slow response and experience with other IT providers.

Our Clients

Case Studies
Delivering Reliable IT Support 
With Consistent Client Success

Fast responses, transparent communication, and dependable 
follow-through that strengthen business confidence.

Read More
Case Studies
Fast, Fair, and Unshakably Reliable: Why NetWize Became This Company’s Go-To IT Partner

One client’s journey from delayed support and overpriced vendors to trusted, high-speed IT execution.

Read More
Case Studies
How NetWize Elevated Compliance, Security, and IT Experience for 
a Utah Business

From onboarding to security, NetWize delivered unmatched IT support and financial clarity for lasting client confidence.

Read More

Non-Profit IT Services That Support Secure, Steady Operations

Responsive support, security, and strategy

Managed IT Support +

Non-profit staff need fast answers when systems, accounts, or devices get in the way of serving the community. NetWize provides responsive IT support for end users, technical issues, remote workers, and on-site needs when appropriate.

Support covers Tier 1 through Tier 3 requests, implementation help, administration, and follow-up that focuses on root causes rather than temporary fixes. The goal is dependable day-to-day technology that keeps your team productive.

Cybersecurity +

Donor records, financial data, grant information, and staff devices all require careful protection. NetWize helps assess, remediate, and monitor security risks using layered cybersecurity services tailored to your environment.

Coverage can include endpoint protection, patch management, email filtering, MFA, ransomware protection, dark web monitoring, security awareness training, managed SOC and SIEM, and 24/7/365 system monitoring to strengthen your security posture.

Cloud Services +

Cloud tools can improve access, collaboration, and resilience, but only when they are planned correctly. NetWize evaluates your current systems, user needs, data structure, and security requirements before recommending cloud options.

Support can include cloud readiness assessments, migration planning, cloud support, backup, and public, private, or hybrid cloud integration. Your team gets practical guidance that reduces disruption and helps modernize the workforce.

Backup and Recovery +

Lost files, hardware failures, ransomware events, or accidental deletions can create serious operational setbacks. NetWize helps protect critical data with backup and disaster recovery planning built around your systems and recovery priorities.

Services can include cloud data backup, recovery planning, monitoring, testing guidance, and support for restoring access when issues occur. The result is stronger continuity and greater confidence in your ability to recover.

IT Consulting +

Non-profit technology decisions often involve funding timelines, compliance expectations, vendor options, and limited internal capacity. NetWize provides IT consulting that helps clarify priorities and turn them into an actionable roadmap.

Guidance can include IT strategy, cybersecurity consulting, compliance consulting, VoIP consulting, cloud consulting, vendor management, project management, and custom roadmap development so your organization can invest with confidence.

Network and VoIP +

Reliable networks and communications keep staff, volunteers, partners, and stakeholders connected. NetWize supports the design, deployment, monitoring, and maintenance of business networks and communications systems.

Services can include network cabling, wireless networking, network security, infrastructure design, NOC support, VoIP consulting, and Mitel communications solutions. Your organization gets stronger connectivity and fewer avoidable interruptions.

Success in Numbers

Proven IT Support for Mission-Critical Work

In Business
25+ Yr
Endpoints Managed

1,453

Customer Satisfaction

98.9%

Dedicated team providing Non-Profit IT Services to enhance your mission and support your organization's goals.
Benefits of working with us

IT Support Built Around Your Mission

Non-profit teams need technology that supports the mission, not distracts from it. NetWize helps assess your current environment, identify security gaps, and build a practical IT plan around your staff, programs, donors, and compliance needs.

Support can include help desk, cybersecurity, backup, cloud services, Microsoft environments, network support, and vendor coordination, all delivered as an extension of your company.

Request a Non-Profit IT Consultation

Get practical guidance to reduce risk and support your team.

Team of IT professionals collaborating to ensure smooth operations for Non-Profit IT Services.

Practical IT Coverage for Daily Operations

  • Rapid support: Get responsive help for staff, devices, access issues, and day-to-day troubleshooting.
  • Proactive monitoring: Detect potential issues before they interrupt programs or operations.
  • Cybersecurity protection: Strengthen defenses across endpoints, email, cloud tools, and user access.
  • Backup planning: Protect critical data with recovery strategies for accidental loss or disruption.
  • Strategic guidance: Make informed technology decisions with actionable recommendations.
Customized IT solutions for non-profits, showcasing simplicity and efficiency in Non-Profit IT Services.

Tailored IT Strategies Without Unnecessary Complexity

Technology decisions should be clear, controlled, and aligned with your goals. NetWize scopes each environment individually, then recommends the services, tools, and security layers that fit your organization.

That means your team gets a responsive IT partner for current needs, plus a scalable roadmap that helps protect business data and devices as programs grow.

Our Services

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FAQ

Frequently Asked Questions

What is included in non-profit IT services for organizations like ours? +

Non-profit IT services are tailored to support your mission-driven work, covering everything from day-to-day help desk support to cybersecurity, cloud management, backup and disaster recovery, and network maintenance. You can select only the services you need, whether that means 24/7 user support, proactive monitoring, vendor coordination, or advanced security solutions. Each package is scoped to fit your programs, staff, and compliance needs while minimizing staff disruption and risk.

How can non-profit IT services help protect donor and program data? +

Non-profit IT services strengthen your defenses with a layered approach designed to protect sensitive donor data, staff information, and program files. You benefit from:

  • Endpoint and network security
  • Email and spam filtering
  • Regular patch management
  • Cloud security and data backup
  • Ongoing monitoring to detect threats before they impact your mission

This approach helps reduce the risk of breaches and keeps your stakeholders’ trust intact.

How does the onboarding process for non-profit IT services work? +

The onboarding process begins with a thorough assessment of your current IT environment, identifying gaps, risks, and opportunities for improvement. Within 30 days, your organization receives a customized IT service package, clear action steps, and support coverage that starts from day one. The transition is managed to minimize disruption, with ongoing communication and progress updates throughout the process.

What does pricing and contract flexibility look like for non-profit IT services? +

Pricing for non-profit IT services is based on your specific needs; you can create a custom package or choose from recommended modules. There are no rigid, one-size-fits-all plans, and contract terms include a 60-day opt-out guarantee so you are not locked into a service that doesn’t fit. This flexible approach ensures you only pay for what your organization actually uses, with transparent budgeting and scalable options as your needs evolve.

Why should we choose this provider for our non-profit IT services? +

You receive rapid support with an average response time under 10 minutes, direct access to experienced engineers, and a service model that acts as an extension of your team. Over 25 years of experience, specialized knowledge of non-profit challenges, and a 98.9% customer satisfaction rating mean you can trust your IT environment is in capable hands. Personalized relationships, ongoing risk assessments, and actionable recommendations ensure your technology truly supports your mission and growth.

98.9% of Our Clients Are Satisfied. Ask Us Why.

Find out why clients feel confident handing over their IT needs to us.