Server Admin & Support Services

Responsive server support for fewer disruptions

NetWize responds to IT requests in under 10 minutes on average.

Proactive monitoring backed by over 25 years of IT experience helps you avoid unmanaged risk.

Root-cause support from seasoned Tier 1 to Tier 3 engineers reduces recurring server problems.

24/7/365 monitoring coverage protects critical systems with patching and backup alignment.

Responsive IT partner trusted by over 50 businesses and rated 98.9% in customer satisfaction.

Request a Quote for our Server Admin & Support Services

Testimonials

Trusted Server Support From a Responsive IT Partner

See why businesses rely on NetWize for practical guidance, fast support, and dependable service.
★★★★★
We've used NetWize as our primary VAR of choice for around 17 years. Great people and great service! I highly recommend them.
Matt Huff
Tanner LLP
★★★★★
Thanks to the Netwize IT Service Team for the seamless and educational onboarding process experience. Their attention to detail and proactive communication made what is typically a complex transition feel effortless. It’s clear we’re in expert hands, and I’m especially grateful for the insights shared during the training sessions. Great to be teamed up with you!
Marc Mone
Go Pave Utah
★★★★★
The Netwize team are expert IT professionals, providing not only efficient support, but also excellent customer service. The team have been a constant and consistent help, and they’re always a pleasure to work with. Thank you!

★★★★★

Working with NetWize has been great! They are extremely responsive with technical issues and have also been a great resource when it comes to questions about buying new computers and laptops. The entire team is very knowledgeable and follow through is exceptional!

Noah Kelsch
★★★★★
We appreciate the support and assistance we get from Netwize. They are always professional, efficient, and thorough. We have worked with the Netwize team to set up several of our computers for new hires recently and have been impressed by their attention to detail. They install the requested and remove the unnecessary – greatly appreciated!

★★★★★
Absolutely stellar experience with Netwize! If you’re looking for top-notch Managed IT services, look no further. As an MSP, Netwize has completely transformed our business’s efficiency and reliability. Their IT support is lightning-fast and incredibly knowledgeable – they’ve solved every issue we’ve thrown their way, often before we even realized there was a problem! Their expertise in Networking is unmatched, ensuring our systems are always running smoothly and securely. Plus, their seamless integration and management of Microsoft 365 has been a game-changer for our team’s collaboration. Netwize’s personalized approach and dedication to its clients are truly remarkable. They’re not just an IT provider; they’re a trusted partner. Five stars simply aren’t enough! Highly recommend Netwize for anyone needing reliable and expert IT solutions.
Drew Hubbard
Rock Canyon Bank
★★★★★
We onboarded with NetWize a few months ago and it has hands down been the best experience ever. We have used other managed IT providers in Utah, and NetWize is by far the BEST MSP in Salt Lake City, Utah. We didn't realize how far out of compliance we were on our security with our previous IT providers, but NetWize was able to come in and audit our environment, do a deep dive with us, and improve our security posture right out of the gate. We really loved our onboarding experience with them, as they were so detailed in their discovery of our business, and they focused on how they could enable IT to help our business be more efficient, instead of just focusing on the break/fix issues alone. Every single one of my coworkers enjoys the interaction with the NetWize team. Each team member is so polite and patient with us, and we learn so much as they work with us. Since I deal with finances, I was thrilled they took the time to analyze our technology spend and helped us optimize our budget and forecasting the upgrades needed in our environment. I would recommend NetWize to anyone who needs a trusted IT provider or is fed up with the slow response and experience with other IT providers.

★★★★★
I really enjoy partnering with Netwize. They are incredibly quick in responding to our requests and communicating with our team with everything they work on. They are the fastest support vendor we have, by far! I have gotten to know their entire team, and they are all wonderful to work with. We started purchasing all our IT equipment and software with them and they have always been the most competitive, or will actually tell us where we can get something if they don't have the best price. What other company does this?? They have earned our trust and respect.

★★★★★
NetWize is the Best! Their responsiveness and willingness to help have made a huge difference for both me and my coworkers. Since we started working with NetWize, everything has been smooth sailing. Their team is reliable, knowledgeable, and always quick to provide support whenever we need it. I highly recommend them to anyone looking for excellent service and dependable IT support.
Everson Bracken
Go Pave Utah
★★★★★
The Netwize team is knowledgeable and always willing to help. They worked on a large upgrade project with a company I worked for and made sure that everything went smoothly. I appreciated all the help and time that they put into making it right.

★★★★★
Netwize has been great to work with! We recently called them with what we thought was a perfect solution to a problem. They took the time to understand our request and found a much better way to address the issue, set up a call, and walked our whole group through the fix.
Daniel Johnson
Pineview Water System
★★★★★
Netwize is always very helpful and really know their stuff. Techs are very friendly and knowledgeable.
Dave Chugg
Quantum Lighting Group
★★★★★
We've used NetWize as our primary VAR of choice for around 17 years. Great people and great service! I highly recommend them.
Matt Huff
Tanner LLP
★★★★★
Thanks to the Netwize IT Service Team for the seamless and educational onboarding process experience. Their attention to detail and proactive communication made what is typically a complex transition feel effortless. It’s clear we’re in expert hands, and I’m especially grateful for the insights shared during the training sessions. Great to be teamed up with you!
Marc Mone
Go Pave Utah
★★★★★
The Netwize team are expert IT professionals, providing not only efficient support, but also excellent customer service. The team have been a constant and consistent help, and they’re always a pleasure to work with. Thank you!

★★★★★

Working with NetWize has been great! They are extremely responsive with technical issues and have also been a great resource when it comes to questions about buying new computers and laptops. The entire team is very knowledgeable and follow through is exceptional!

Noah Kelsch
★★★★★
We appreciate the support and assistance we get from Netwize. They are always professional, efficient, and thorough. We have worked with the Netwize team to set up several of our computers for new hires recently and have been impressed by their attention to detail. They install the requested and remove the unnecessary – greatly appreciated!

★★★★★
Absolutely stellar experience with Netwize! If you’re looking for top-notch Managed IT services, look no further. As an MSP, Netwize has completely transformed our business’s efficiency and reliability. Their IT support is lightning-fast and incredibly knowledgeable – they’ve solved every issue we’ve thrown their way, often before we even realized there was a problem! Their expertise in Networking is unmatched, ensuring our systems are always running smoothly and securely. Plus, their seamless integration and management of Microsoft 365 has been a game-changer for our team’s collaboration. Netwize’s personalized approach and dedication to its clients are truly remarkable. They’re not just an IT provider; they’re a trusted partner. Five stars simply aren’t enough! Highly recommend Netwize for anyone needing reliable and expert IT solutions.
Drew Hubbard
Rock Canyon Bank
★★★★★
We onboarded with NetWize a few months ago and it has hands down been the best experience ever. We have used other managed IT providers in Utah, and NetWize is by far the BEST MSP in Salt Lake City, Utah. We didn't realize how far out of compliance we were on our security with our previous IT providers, but NetWize was able to come in and audit our environment, do a deep dive with us, and improve our security posture right out of the gate. We really loved our onboarding experience with them, as they were so detailed in their discovery of our business, and they focused on how they could enable IT to help our business be more efficient, instead of just focusing on the break/fix issues alone. Every single one of my coworkers enjoys the interaction with the NetWize team. Each team member is so polite and patient with us, and we learn so much as they work with us. Since I deal with finances, I was thrilled they took the time to analyze our technology spend and helped us optimize our budget and forecasting the upgrades needed in our environment. I would recommend NetWize to anyone who needs a trusted IT provider or is fed up with the slow response and experience with other IT providers.

★★★★★
I really enjoy partnering with Netwize. They are incredibly quick in responding to our requests and communicating with our team with everything they work on. They are the fastest support vendor we have, by far! I have gotten to know their entire team, and they are all wonderful to work with. We started purchasing all our IT equipment and software with them and they have always been the most competitive, or will actually tell us where we can get something if they don't have the best price. What other company does this?? They have earned our trust and respect.

★★★★★
NetWize is the Best! Their responsiveness and willingness to help have made a huge difference for both me and my coworkers. Since we started working with NetWize, everything has been smooth sailing. Their team is reliable, knowledgeable, and always quick to provide support whenever we need it. I highly recommend them to anyone looking for excellent service and dependable IT support.
Everson Bracken
Go Pave Utah
★★★★★
The Netwize team is knowledgeable and always willing to help. They worked on a large upgrade project with a company I worked for and made sure that everything went smoothly. I appreciated all the help and time that they put into making it right.

★★★★★
Netwize has been great to work with! We recently called them with what we thought was a perfect solution to a problem. They took the time to understand our request and found a much better way to address the issue, set up a call, and walked our whole group through the fix.
Daniel Johnson
Pineview Water System
★★★★★
Netwize is always very helpful and really know their stuff. Techs are very friendly and knowledgeable.
Dave Chugg
Quantum Lighting Group
★★★★★
We've used NetWize as our primary VAR of choice for around 17 years. Great people and great service! I highly recommend them.
Matt Huff
Tanner LLP
★★★★★
Thanks to the Netwize IT Service Team for the seamless and educational onboarding process experience. Their attention to detail and proactive communication made what is typically a complex transition feel effortless. It’s clear we’re in expert hands, and I’m especially grateful for the insights shared during the training sessions. Great to be teamed up with you!
Marc Mone
Go Pave Utah
★★★★★
The Netwize team are expert IT professionals, providing not only efficient support, but also excellent customer service. The team have been a constant and consistent help, and they’re always a pleasure to work with. Thank you!

★★★★★

Working with NetWize has been great! They are extremely responsive with technical issues and have also been a great resource when it comes to questions about buying new computers and laptops. The entire team is very knowledgeable and follow through is exceptional!

Noah Kelsch
★★★★★
We appreciate the support and assistance we get from Netwize. They are always professional, efficient, and thorough. We have worked with the Netwize team to set up several of our computers for new hires recently and have been impressed by their attention to detail. They install the requested and remove the unnecessary – greatly appreciated!

★★★★★
Absolutely stellar experience with Netwize! If you’re looking for top-notch Managed IT services, look no further. As an MSP, Netwize has completely transformed our business’s efficiency and reliability. Their IT support is lightning-fast and incredibly knowledgeable – they’ve solved every issue we’ve thrown their way, often before we even realized there was a problem! Their expertise in Networking is unmatched, ensuring our systems are always running smoothly and securely. Plus, their seamless integration and management of Microsoft 365 has been a game-changer for our team’s collaboration. Netwize’s personalized approach and dedication to its clients are truly remarkable. They’re not just an IT provider; they’re a trusted partner. Five stars simply aren’t enough! Highly recommend Netwize for anyone needing reliable and expert IT solutions.
Drew Hubbard
Rock Canyon Bank
★★★★★
We onboarded with NetWize a few months ago and it has hands down been the best experience ever. We have used other managed IT providers in Utah, and NetWize is by far the BEST MSP in Salt Lake City, Utah. We didn't realize how far out of compliance we were on our security with our previous IT providers, but NetWize was able to come in and audit our environment, do a deep dive with us, and improve our security posture right out of the gate. We really loved our onboarding experience with them, as they were so detailed in their discovery of our business, and they focused on how they could enable IT to help our business be more efficient, instead of just focusing on the break/fix issues alone. Every single one of my coworkers enjoys the interaction with the NetWize team. Each team member is so polite and patient with us, and we learn so much as they work with us. Since I deal with finances, I was thrilled they took the time to analyze our technology spend and helped us optimize our budget and forecasting the upgrades needed in our environment. I would recommend NetWize to anyone who needs a trusted IT provider or is fed up with the slow response and experience with other IT providers.

★★★★★
I really enjoy partnering with Netwize. They are incredibly quick in responding to our requests and communicating with our team with everything they work on. They are the fastest support vendor we have, by far! I have gotten to know their entire team, and they are all wonderful to work with. We started purchasing all our IT equipment and software with them and they have always been the most competitive, or will actually tell us where we can get something if they don't have the best price. What other company does this?? They have earned our trust and respect.

★★★★★
NetWize is the Best! Their responsiveness and willingness to help have made a huge difference for both me and my coworkers. Since we started working with NetWize, everything has been smooth sailing. Their team is reliable, knowledgeable, and always quick to provide support whenever we need it. I highly recommend them to anyone looking for excellent service and dependable IT support.
Everson Bracken
Go Pave Utah
★★★★★
The Netwize team is knowledgeable and always willing to help. They worked on a large upgrade project with a company I worked for and made sure that everything went smoothly. I appreciated all the help and time that they put into making it right.

★★★★★
Netwize has been great to work with! We recently called them with what we thought was a perfect solution to a problem. They took the time to understand our request and found a much better way to address the issue, set up a call, and walked our whole group through the fix.
Daniel Johnson
Pineview Water System
★★★★★
Netwize is always very helpful and really know their stuff. Techs are very friendly and knowledgeable.
Dave Chugg
Quantum Lighting Group
★★★★★

Netwize has the best customer service I’ve ever experienced! Every time I work with them, they go above and beyond to make sure everything is handled quickly, professionally, and with genuine care. Their team is knowledgeable, friendly, and always willing to go the extra mile to help. I couldn’t ask for better service—highly recommend!

Sateana Shemp
★★★★★
NetWize is the Best! Their responsiveness and willingness to help have made a huge difference for both me and my coworkers. Since we started working with NetWize, everything has been smooth sailing. Their team is reliable, knowledgeable, and always quick to provide support whenever we need it. I highly recommend them to anyone looking for excellent service and dependable IT support.
Bracken Everson
Go Pave Utah
★★★★★

Outstanding Service and Expertise! From start to finish, the Netwize team demonstrated professionalism, deep industry knowledge, and true commitment. They listened carefully, offered tailored solutions, and went above and beyond to ensure everything was implemented flawlessly. The level of customer service was top-notch — quick responses, clear communication, and consistent follow-through. If you’re looking for a reliable and knowledgeable IT partner, I highly recommend Netwize. They consistently exceeded my expectations!

B. Crane
★★★★★
NetWize has served as our trusted IT provider for a span of 11 years. With our Corporate headquarters' relocation from Vancouver to Salt Lake City, the challenge of maintaining seamless operations across both locations has been expertly handled by NetWize. Even as we retain staff in Vancouver, their support effortlessly extends to both facilities. Given our status as a publicly traded entity, the impeccable performance of our financial software, records, and operational processes remains paramount. Presently, our focal point of concern revolves around Cyber Security, an arena in which NetWize excels. Their proficiency and professionalism are unparalleled. The vigilance they exhibit in monitoring our systems translates to swift issue resolution, often before we're even aware of the problem. When it comes to seeking a provider of world-class IT support and solutions, look no further. NetWize is the definitive choice for your team, and their Cyber Security measures are second to none. NetWize consistently showcases professionalism in addressing our IT requirements, both routine and emergent. If you're in search of a solution to your IT challenges, your quest ends here. Their adeptness will significantly simplify your IT-related hurdles, making NetWize an invaluable partner
Michelle Tanner
NOVAGOLD
★★★★★
We have used Netwize to manage our IT & Microsoft365 implementation and maintenance needs for several years and have been very impressed with their knowledge and responsiveness to our requests. I rest easy knowing Netwize has our IT and support needs handled, which allows our team to focus on our business at hand and our customers needs. Thanks for being a great partner for GSC. I would highly recommend Netwize for anyone looking to outsource their IT requirements.
Scott O'toole
GSC Northwest
★★★★★
We recently switched from another IT provider to NetWize - our experience thus far has been excellent for a number of reasons: 1. Everyone we have worked with has been very knowledgeable and they have come up to speed on our environment very quickly 2. Their staff is very pleasant to work with - they dedicate the necessary time and effort to quickly identifying problems and proactively proposing solutions 3. When we had our first semi emergency and needed someone onsite with less than 24 hours notice, they made it work and very quickly had us back up and running 4. The entire sales process was low pressure and they have thus backed up everything that was pitched We hope this continues to be a strong relationship for years to come.
Jacob Zornes
RET Ventures
★★★★★
Netwize is incredible. Very professional and always gets the job done right.
Derek Williams
Paradigm Life Insurance
★★★★★
Netwize has provided us with exceptional service! They're always quick to respond and are great about following up. They've been a tremendous help with recent projects. Their engineers have been great to work with!

★★★★★
NetWize is always available when our company is in need. They are super reliable, friendly and extremely helpful for the less experienced computer users their instructions and explanations are always very clear and helpful. Highly recommend NetWize
Kristen McDonald
Champion Safe
★★★★★
Netwize Support is hands-down one of the best IT support teams we’ve worked with. Their response time is fast, their communication is clear, and they genuinely solve problems instead of passing them around. Whether it’s day-to-day troubleshooting or larger system issues, they’re efficient, knowledgeable, and proactive every step of the way. What really sets them apart is that they understand business impact—downtime matters, and they treat it that way. You can tell this team cares about their clients and takes pride in their work. Highly recommend Netwize to any company that wants reliable, no-nonsense IT support you can actually count on.
Megan Parsons
Fleetflo
★★★★★
Netwize is very responsive and easy to work with. I have worked with them for years. If your company has a managed IT need, they should be on your shortlist for consideration.

★★★★★
The team at Netwize solve all of my IT issues with professionalism and courtesy. From minor email issues to a project that took several hours to complete, Netwize takes care of us. Great job!
Steven Kunz
AllyLab
★★★★★

Netwize has the best customer service I’ve ever experienced! Every time I work with them, they go above and beyond to make sure everything is handled quickly, professionally, and with genuine care. Their team is knowledgeable, friendly, and always willing to go the extra mile to help. I couldn’t ask for better service—highly recommend!

Sateana Shemp
★★★★★
NetWize is the Best! Their responsiveness and willingness to help have made a huge difference for both me and my coworkers. Since we started working with NetWize, everything has been smooth sailing. Their team is reliable, knowledgeable, and always quick to provide support whenever we need it. I highly recommend them to anyone looking for excellent service and dependable IT support.
Bracken Everson
Go Pave Utah
★★★★★

Outstanding Service and Expertise! From start to finish, the Netwize team demonstrated professionalism, deep industry knowledge, and true commitment. They listened carefully, offered tailored solutions, and went above and beyond to ensure everything was implemented flawlessly. The level of customer service was top-notch — quick responses, clear communication, and consistent follow-through. If you’re looking for a reliable and knowledgeable IT partner, I highly recommend Netwize. They consistently exceeded my expectations!

B. Crane
★★★★★
NetWize has served as our trusted IT provider for a span of 11 years. With our Corporate headquarters' relocation from Vancouver to Salt Lake City, the challenge of maintaining seamless operations across both locations has been expertly handled by NetWize. Even as we retain staff in Vancouver, their support effortlessly extends to both facilities. Given our status as a publicly traded entity, the impeccable performance of our financial software, records, and operational processes remains paramount. Presently, our focal point of concern revolves around Cyber Security, an arena in which NetWize excels. Their proficiency and professionalism are unparalleled. The vigilance they exhibit in monitoring our systems translates to swift issue resolution, often before we're even aware of the problem. When it comes to seeking a provider of world-class IT support and solutions, look no further. NetWize is the definitive choice for your team, and their Cyber Security measures are second to none. NetWize consistently showcases professionalism in addressing our IT requirements, both routine and emergent. If you're in search of a solution to your IT challenges, your quest ends here. Their adeptness will significantly simplify your IT-related hurdles, making NetWize an invaluable partner
Michelle Tanner
NOVAGOLD
★★★★★
We have used Netwize to manage our IT & Microsoft365 implementation and maintenance needs for several years and have been very impressed with their knowledge and responsiveness to our requests. I rest easy knowing Netwize has our IT and support needs handled, which allows our team to focus on our business at hand and our customers needs. Thanks for being a great partner for GSC. I would highly recommend Netwize for anyone looking to outsource their IT requirements.
Scott O'toole
GSC Northwest
★★★★★
We recently switched from another IT provider to NetWize - our experience thus far has been excellent for a number of reasons: 1. Everyone we have worked with has been very knowledgeable and they have come up to speed on our environment very quickly 2. Their staff is very pleasant to work with - they dedicate the necessary time and effort to quickly identifying problems and proactively proposing solutions 3. When we had our first semi emergency and needed someone onsite with less than 24 hours notice, they made it work and very quickly had us back up and running 4. The entire sales process was low pressure and they have thus backed up everything that was pitched We hope this continues to be a strong relationship for years to come.
Jacob Zornes
RET Ventures
★★★★★
Netwize is incredible. Very professional and always gets the job done right.
Derek Williams
Paradigm Life Insurance
★★★★★
Netwize has provided us with exceptional service! They're always quick to respond and are great about following up. They've been a tremendous help with recent projects. Their engineers have been great to work with!

★★★★★
NetWize is always available when our company is in need. They are super reliable, friendly and extremely helpful for the less experienced computer users their instructions and explanations are always very clear and helpful. Highly recommend NetWize
Kristen McDonald
Champion Safe
★★★★★
Netwize Support is hands-down one of the best IT support teams we’ve worked with. Their response time is fast, their communication is clear, and they genuinely solve problems instead of passing them around. Whether it’s day-to-day troubleshooting or larger system issues, they’re efficient, knowledgeable, and proactive every step of the way. What really sets them apart is that they understand business impact—downtime matters, and they treat it that way. You can tell this team cares about their clients and takes pride in their work. Highly recommend Netwize to any company that wants reliable, no-nonsense IT support you can actually count on.
Megan Parsons
Fleetflo
★★★★★
Netwize is very responsive and easy to work with. I have worked with them for years. If your company has a managed IT need, they should be on your shortlist for consideration.

★★★★★
The team at Netwize solve all of my IT issues with professionalism and courtesy. From minor email issues to a project that took several hours to complete, Netwize takes care of us. Great job!
Steven Kunz
AllyLab
★★★★★

Netwize has the best customer service I’ve ever experienced! Every time I work with them, they go above and beyond to make sure everything is handled quickly, professionally, and with genuine care. Their team is knowledgeable, friendly, and always willing to go the extra mile to help. I couldn’t ask for better service—highly recommend!

Sateana Shemp
★★★★★
NetWize is the Best! Their responsiveness and willingness to help have made a huge difference for both me and my coworkers. Since we started working with NetWize, everything has been smooth sailing. Their team is reliable, knowledgeable, and always quick to provide support whenever we need it. I highly recommend them to anyone looking for excellent service and dependable IT support.
Bracken Everson
Go Pave Utah
★★★★★

Outstanding Service and Expertise! From start to finish, the Netwize team demonstrated professionalism, deep industry knowledge, and true commitment. They listened carefully, offered tailored solutions, and went above and beyond to ensure everything was implemented flawlessly. The level of customer service was top-notch — quick responses, clear communication, and consistent follow-through. If you’re looking for a reliable and knowledgeable IT partner, I highly recommend Netwize. They consistently exceeded my expectations!

B. Crane
★★★★★
NetWize has served as our trusted IT provider for a span of 11 years. With our Corporate headquarters' relocation from Vancouver to Salt Lake City, the challenge of maintaining seamless operations across both locations has been expertly handled by NetWize. Even as we retain staff in Vancouver, their support effortlessly extends to both facilities. Given our status as a publicly traded entity, the impeccable performance of our financial software, records, and operational processes remains paramount. Presently, our focal point of concern revolves around Cyber Security, an arena in which NetWize excels. Their proficiency and professionalism are unparalleled. The vigilance they exhibit in monitoring our systems translates to swift issue resolution, often before we're even aware of the problem. When it comes to seeking a provider of world-class IT support and solutions, look no further. NetWize is the definitive choice for your team, and their Cyber Security measures are second to none. NetWize consistently showcases professionalism in addressing our IT requirements, both routine and emergent. If you're in search of a solution to your IT challenges, your quest ends here. Their adeptness will significantly simplify your IT-related hurdles, making NetWize an invaluable partner
Michelle Tanner
NOVAGOLD
★★★★★
We have used Netwize to manage our IT & Microsoft365 implementation and maintenance needs for several years and have been very impressed with their knowledge and responsiveness to our requests. I rest easy knowing Netwize has our IT and support needs handled, which allows our team to focus on our business at hand and our customers needs. Thanks for being a great partner for GSC. I would highly recommend Netwize for anyone looking to outsource their IT requirements.
Scott O'toole
GSC Northwest
★★★★★
We recently switched from another IT provider to NetWize - our experience thus far has been excellent for a number of reasons: 1. Everyone we have worked with has been very knowledgeable and they have come up to speed on our environment very quickly 2. Their staff is very pleasant to work with - they dedicate the necessary time and effort to quickly identifying problems and proactively proposing solutions 3. When we had our first semi emergency and needed someone onsite with less than 24 hours notice, they made it work and very quickly had us back up and running 4. The entire sales process was low pressure and they have thus backed up everything that was pitched We hope this continues to be a strong relationship for years to come.
Jacob Zornes
RET Ventures
★★★★★
Netwize is incredible. Very professional and always gets the job done right.
Derek Williams
Paradigm Life Insurance
★★★★★
Netwize has provided us with exceptional service! They're always quick to respond and are great about following up. They've been a tremendous help with recent projects. Their engineers have been great to work with!

★★★★★
NetWize is always available when our company is in need. They are super reliable, friendly and extremely helpful for the less experienced computer users their instructions and explanations are always very clear and helpful. Highly recommend NetWize
Kristen McDonald
Champion Safe
★★★★★
Netwize Support is hands-down one of the best IT support teams we’ve worked with. Their response time is fast, their communication is clear, and they genuinely solve problems instead of passing them around. Whether it’s day-to-day troubleshooting or larger system issues, they’re efficient, knowledgeable, and proactive every step of the way. What really sets them apart is that they understand business impact—downtime matters, and they treat it that way. You can tell this team cares about their clients and takes pride in their work. Highly recommend Netwize to any company that wants reliable, no-nonsense IT support you can actually count on.
Megan Parsons
Fleetflo
★★★★★
Netwize is very responsive and easy to work with. I have worked with them for years. If your company has a managed IT need, they should be on your shortlist for consideration.

★★★★★
The team at Netwize solve all of my IT issues with professionalism and courtesy. From minor email issues to a project that took several hours to complete, Netwize takes care of us. Great job!
Steven Kunz
AllyLab

Our Clients

Detailed Server Administration and Support Capabilities

Proactive server care and support

Server Monitoring +

Server monitoring helps identify issues before they interrupt users, applications, or business workflows. NetWize reviews system health, performance indicators, alerts, and recurring warning signs so server problems can be addressed with context instead of guesswork.

You gain clearer visibility into uptime risks, resource constraints, failed services, and maintenance needs. The focus is practical: assess, remediate, and monitor so your environment stays more stable over time.

Patch Management +

Unpatched servers create avoidable exposure, performance issues, and compliance concerns. NetWize supports structured patch management that considers business impact, update timing, testing needs, and restart planning so maintenance does not create unnecessary disruption.

This includes reviewing missing updates, prioritizing security patches, coordinating deployment, and documenting changes. Your team gets a more controlled approach to server maintenance and risk reduction.

Access Management +

Server access should be easy for authorized users and difficult for everyone else. NetWize helps review administrator rights, user permissions, remote access methods, and authentication practices to reduce unnecessary exposure and improve control.

Support can include permission cleanup, account changes, MFA alignment, access troubleshooting, and recommendations for stronger policies. The goal is to protect business data and devices without slowing down legitimate work.

Backup Readiness +

Reliable backups are only useful when they are aligned to the systems your business actually depends on. NetWize helps review server backup coverage, recovery expectations, storage targets, and disaster recovery needs so gaps can be identified before an outage or data loss event.

Support focuses on actionable recommendations, backup monitoring alignment, and recovery planning that helps your business respond more confidently when disruption occurs.

Issue Resolution +

Recurring server issues often point to deeper configuration, capacity, or dependency problems. NetWize approaches support by looking for root causes rather than temporary fixes, using experienced engineers to investigate symptoms, logs, service failures, performance bottlenecks, and user impact.

This helps reduce repeat tickets, improve stability, and give leadership clearer insight into what needs to be repaired, upgraded, or planned for next.

Lifecycle Planning +

Server environments change as companies add users, applications, cloud services, and security requirements. NetWize provides advisory support to help evaluate server lifecycle needs, modernization options, hosting decisions, and vendor recommendations based on fit and long-term value.

You receive tailored IT strategies that help prioritize necessary work, avoid unnecessary complexity, and keep infrastructure flexible and scalable as your company grows.

Success in Numbers

Proven Support for Reliable Server Operations

In Business
25 yr
Companies Supported

50

Endpoints Managed

1,453

Expert technicians ensuring reliability in Server Admin & Support Services for critical server systems.
Benefits of working with us

Keep Critical Server Systems Stable and Supported

Request a Server Support Consultation

Get clearer server visibility, stronger uptime, and expert support.

Expert team providing Server Admin & Support Services for seamless daily operations and practical server care.

Practical Server Care Built Around Daily Operations

Tailored Server Admin & Support Services ensuring optimal performance for your unique IT environment.

Support That Fits Your Environment, Not a Template

FAQ

Frequently Asked Questions

What is included in server admin & support services? +

Server admin & support services cover proactive server monitoring, patch management, backup and disaster recovery coordination, access and permission management, and escalation support from experienced engineers. You receive both remote and on-site support as needed, with coverage from Tier 1 to Tier 3 technical experts. Services are tailored to your environment, ensuring that your server infrastructure remains secure, stable, and aligned with your business needs.

How will server admin & support services reduce downtime for my business? +

By implementing proactive monitoring and prompt response processes, these services help you identify and resolve potential issues before they lead to major disruptions. You benefit from:

  • Real-time server health monitoring
  • Patch management to minimize vulnerabilities
  • 24/7/365 support for emergencies
  • Root-cause analysis to prevent recurring problems

This approach leads to fewer interruptions, faster issue resolution, and greater operational continuity.

What is the onboarding process for new server admin & support clients? +

The onboarding process begins with a full assessment of your current server environment, followed by a detailed review of risks, gaps, and requirements. You receive a custom scope of work tailored to your business, with actionable recommendations for immediate and long-term improvements. Most clients are fully onboarded within 30 days, and you receive support from day one, even as systems are documented and integrated into ongoing monitoring.

How are pricing and service packages determined for server admin & support services? +

Pricing is based on the specific needs of your environment, the number of servers, required service levels, and any unique compliance or security considerations. You can select from packaged options or request a fully customized package that aligns with your priorities and budget. Transparent quotes and clear scopes of work ensure you only pay for the services you actually need.

What makes these server admin & support services different from other providers? +

These services stand out through rapid response times, typically under 10 minutes for support requests, and support from seasoned engineers rather than entry-level staff. Solutions are always tailored to your unique environment, not forced into generic bundles. You also benefit from a flexible, relationship-driven approach, with proactive monitoring, continuous improvement, and direct, personal support that acts as an extension of your company.

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